To Europe, we ship from Germany, because its quicker and cheaper than from Switzerland, were we live. Since the Polybass boards are assembled in Estonia, we stock them in Germany to avoid unnecessary import to Switzerland. we pay VAT in Germany so we charge all European clients 19% VAT.
Since all the goods in our shop are small enough, we ship everything as registered letter or Maxibrief and email the tracking number to the customers the day we ship.
Since we usually have to travel to Konstanz to ship, in the worst case, it can take up to 7 days from receipt of the payment to shipment. but we are flexible and usually its much quicker.
To Switzerland we ship from Frauenfeld by A post, usually the next day.
To the rest of the World, we usually also ship from Germany, and we do not charge you any VAT because you will have to pay import tax in your country.